How effective is video counselling?
The APS has published a review of research on the efficacy of counselling via video. Interestingly the clients reported same level of therapeutic alliance as with face to face counselling but counsellors didn’t share same experience.
“A review of 23 studies indicated that a working alliance can be developed effectively within the remote modality (Simpson & Reid, 2014). In particular, client ratings of bond and presence were at least as high in VCP as in face-to-face settings. Therapist ratings of the working alliance, however, were lower for VCP than for face-to-face. This would suggest that therapists may perceive or have concerns regarding the impact of technology that are not shared by clients”.